Your privacy is hiki99's top priority. This policy clearly explains how we collect, use, store, and protect your personal information. We believe full transparency is the foundation of genuine trust.
By using the hiki99 platform, you agree to the terms of this Privacy Policy in full.
Six layers of data protection ensuring your information remains secure at all times
All personal and financial information transmitted to and from the hiki99 platform is protected with 256-bit SSL encryption — the same standard used by the world's leading banking institutions.
Your data is stored in an integrated server infrastructure protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring.
Hiki99 does not sell, rent, or share your personal information with advertisers or third-party marketing companies. Your data is used solely for the purpose of operating the platform.
You have full control over your personal data. Through your account settings, you can update, correct, or request deletion of your information at any time.
The hiki99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
In the event of any security incident involving your data, hiki99 is committed to notifying you within the stipulated timeframe and taking immediate remedial action.
Quick Summary: hiki99 collects only the data that is necessary, protects it with industry-grade encryption, does not sell it to anyone, and gives you full control over it. Read this document to fully understand your rights and protections.
Hiki99 ("we", "our platform") deeply values the trust you place in us when you register and use our online entertainment platform services. This Privacy Policy is written to give you a clear and transparent overview of how we handle your personal information.
This document applies to all users of the hiki99 platform, including the website, mobile app, and any related services we operate. By using the hiki99 platform, you confirm that you have read and understood this Privacy Policy.
We are committed to protecting your privacy at all times and only collect information that is strictly necessary to deliver the best experience to you as a hiki99 member.
Hiki99 collects your personal information through several means as you interact with our platform. The types of information collected are as follows:
Information you provide directly:
Information collected automatically:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC number, date of birth | KYC Verification |
| Contact Data | Email, phone number | Communications Support |
| Financial Data | Bank accounts, digital wallets | Payment Withdrawal |
| Technical Data | IP, device, browser | Security Fraud |
| Gaming Data | Wagering records, history | Services Compliance |
Every piece of information collected by hiki99 is used for clear and legitimate purposes. We do not use your data for undisclosed purposes without obtaining additional consent from you.
Hiki99 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Data sharing only occurs in limited situations and under strict controls, as follows:
All third parties working with hiki99 are required to sign a data confidentiality agreement and comply with the data protection standards we have established.
Hiki99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Continued use of the hiki99 platform is considered consent to the use of cookies as described.
The security of your information is a responsibility we take very seriously. hiki99 implements a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
While we take all reasonable measures, no system on the internet is ever 100% secure. We encourage you to also take precautions such as using a strong, unique password and not sharing your login credentials.
Hiki99 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Our data retention policy is as follows:
When the retention period expires or upon a valid deletion request, your data will be permanently deleted or anonymised so that it can no longer be linked to your identity.
As a hiki99 platform user, you have certain rights regarding your personal data under applicable data protection laws:
You have the right to request a copy of the personal information we hold about you at any time.
You have the right to correct any inaccurate or incomplete information in your account.
You may request deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for certain purposes, including marketing communications.
You have the right to receive your data in a structured, machine-readable format upon request.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, contact the hiki99 support team via live chat or email. We will process your request within 30 working days.
The hiki99 platform is exclusively for individuals aged 18 and above only. We do not knowingly collect, store, or process personal information from individuals under the age of 18.
If we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who believe their child has accessed this platform are encouraged to contact us immediately.
The hiki99 platform may contain links or references to third-party websites or services, such as payment providers and game suppliers. This Privacy Policy applies to the hiki99 platform only.
Hiki99 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of every website you visit. Accessing third-party links is at your own risk and discretion.
Hiki99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
The "Updated" date at the top of this document reflects the last date this Privacy Policy was revised. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by hiki99, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within seven (7) business days. For formal data rights requests, please clearly state the type of request so we can process it as quickly as possible.
Your privacy is our priority. With industry-grade data protection and a transparent policy, you can play with peace of mind at hiki99. Register today and enjoy a safe, responsible entertainment experience.